Ticketing Info – Will Call – How do I pick up will call tickets?
For Live Nation concerts: If you have purchased your tickets through Ticketmaster, it is recommended that you collect your tickets in advance of the show at any Ticketmaster outlet with your Confirmation Number, Credit Card and ID.

If you are unable to pick up your tickets in advance, there will be a Will Call booth on site.

If you are picking up tickets that someone else has purchased, the ticket purchaser needs to contact Ticketmaster customer service in advance of the show in order to switch the pick up name. If these arrangements have not been made and you are not the ticket purchaser, you will not be able to pick up the tickets.

Anyone picking up tickets from the Malkin Bowl Ticketmaster Will Call booth at the Main Gates must ensure they have ID and the matching credit card used to purchase the tickets. You will not be able to claim your tickets without these items.

For Theatre Under the Stars events: Please refer to: www.tuts.ca

Ticketing Info – Refunds – Can I get a refund on my tickets?
For Live Nation concerts: Tickets are non-refundable. Performance will continue rain or shine.

For Theatre Under the Stars events: Please refer to: www.tuts.ca

Ticketing info – Box Office Hours – When is the Box Office open?
For Live Nation Concerts, the box office will open at show doors.

For Theatre Under the Stars events: Please refer to: www.tuts.ca

Ticketing Info – Contact Info – How do I contact the Box Office?
For Live Nation Concerts: Please contact the box office at 604-280-4444.

For Theatre Under the Stars events: Please refer to: www.tuts.ca

Ticketing Info – Payment Options – What payment options do you accept?
Box office accepts all major credit cards such as AMEX, MC and VISA, cash & debit for Malkin Bowl

Ticketing Info - Children – Do Children need their own tickets?
Children Rules: (Please note: Child Policy may vary for different events).

For Live Nation Concerts: children under 4 years of age are admitted free, but will not be allocated a seat for reserved seating events without a ticket..

For Theatre Under the Stars events: Please refer to: www.tuts.ca