How do I pick up
will call tickets?
For Live
Nation concerts: If you have
purchased your tickets through Ticketmaster,
it is recommended that you collect your
tickets in advance of the show at any Ticketmaster
outlet with your Confirmation Number, Credit
Card and ID.
If you are unable to pick
up your tickets in advance, there will be
a Will Call booth on site.
If you are picking up tickets
that someone else has purchased, the ticket
purchaser needs to contact Ticketmaster
customer service in advance of the show
in order to switch the pick up name. If
these arrangements have not been made and
you are not the ticket purchaser, you will
not be able to pick up the tickets.
Anyone picking up tickets
from the Malkin Bowl Ticketmaster Will Call
booth at the Main Gates must ensure they
have ID and the matching credit card used
to purchase the tickets. You will not be
able to claim your tickets without these
items.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
Can I get a refund
on my tickets?
For Live Nation concerts: Tickets are non-refundable.
Performance will continue rain or shine.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
When is the Box Office
open?
For Live Nation Concerts, the box office
will open at the door time listed on the
ticket.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
How do I contact the
Box Office?
For Live Nation Concerts: Please contact
the box office at 1-855-985-5000.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
What payment options
do you accept?
Box office accepts all major credit cards
such as AMEX, MC and VISA, cash & debit
for Malkin Bowl.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
Do Children need their
own tickets?
Children Rules: (Please note: Child
Policy may vary for different events).
Any questions, please refer to the contact
section.
Umbrella Strollers are permitted
in the general admission area.
For Live Nation Concerts:
children under 4 years of age are admitted
free, but will not be allocated a seat for
reserved seating events without a ticket.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
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